HomeTechVerizon Fios Home Internet Review: Simply the Best? | NEWSRUX

Verizon Fios Home Internet Review: Simply the Best? | NEWSRUX

Like

  • All Verizon Fios plans are 100% fiber, with symmetrical obtain and add speeds
  • No knowledge caps or allowances on any plans
  • No time period agreements mandatory on any plans

Do not Like

  • Low fiber availability for a nationwide firm
  • Whereas Fios and 5G are reasonably priced, LTE and DSL choices are expensive

Verizon unveiled its 5G Extremely Wideband community early in 2022, a transfer to unlock extra of the total potential of 5G and assist it broaden its dwelling broadband footprint. Verizon Fios, the corporate’s fiber-optic web service, has captured the highest spot within the J.D. Energy US Residential Web Service Supplier Buyer Satisfaction Research for a number of years because it launched in 2004 — nevertheless it’s solely obtainable in eight states and the District of Columbia.

Verizon presents dwelling web through DSL for a lot of its protection space, primarily for these within the Northeast who’re outdoors its Fios community. Verizon LTE Dwelling Web service is an possibility in 200 markets, to not point out the now 900 cities the place Verizon 5G Dwelling service is at the moment obtainable.

All of that makes for a sophisticated protection map — and it means there’s so much to contemplate earlier than signing up for Verizon primarily based solely on the glowing critiques.

Verizon logo on the screen of a mobile phone

Verizon Fios fiber web service is offered within the Northeast, however you will discover different Verizon web plans, together with DSL, LTE and 5G, in different components of the nation, too.


Sarah Tew/CNET

For those who reside inside Verizon’s East Coast protection space and Verizon Fios is offered at your handle, its web service is hard to beat. For those who’re outdoors that space, you could have some type of Verizon dwelling web service obtainable to you, however you will must make some robust side-by-side comparisons to search out what’s really finest on your handle (maintain studying, as a result of we may also help with that). 

Learn extraFinest Web Suppliers for 2022: Cable vs. DSL vs. Satellite tv for pc and Extra

verizon-coverage-map

Although its DSL and LTE web companies can be found in a number of areas all through the nation, and 5G Dwelling web is constant to aggressively broaden, Verizon Fios fiber web is barely obtainable within the Northeast.


FCC/Mapbox

This is the place you will get Verizon Fios web service

Availability for Verizon Fios is solely in eight japanese states — Delaware, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island and Virginia — and Washington, DC. You should utilize the Verizon availability checker to see if Fios is offered at your handle.

Moreover, Verizon goals to broaden the provision of its 5G Dwelling Web service throughout the nation. Verizon 5G Dwelling is offered in roughly 900 cities and over 30 million households.  

Accessible web connections with Verizon

  • Verizon Fios, which is 100% fiber-optic, presents three completely different plans
  • Verizon Excessive Velocity Web, a DSL service, gives choices for these outdoors the Fios community within the Northeast
  • Verizon LTE Dwelling Web is offered in choose markets in 48 states
  • Verizon 5G Dwelling Web is at the moment obtainable in 900 cities throughout the US

Verizon Fios Web plans and pricing

Plan Max speeds Month-to-month value Gear payment Knowledge cap Contract
Fios 300 300Mbps obtain, 300Mbps add $40 $15 (skippable) None None
Fios 500 500Mbps obtain, 500Mbps add $65 $15 (skippable) None None
Fios Gigabit Connection 940Mbps obtain, 880Mbps add $90 None None None

Verizon’s Fios service is the simplest to know. There are three completely different tiers — 300, 500 and Gigabit. (Observe: Verizon Fios has launched a multi-gigabit plan — Fios 2 Gigabit Connection — to the New York Metropolis market and plans to roll it out to different areas later in 2022.) In contrast to many different suppliers, Verizon would not supply a promo price that expires after 12 months, inflicting your invoice to go up. That is , simple strategy — although that additionally means Verizon reserves the suitable to regulate its charges at any level.

To that time, a Verizon spokesperson informed CNET relating to potential price modifications that “there isn’t any timetable for altering charges and if/once we ought to accomplish that, all modifications are clearly communicated to clients upfront,” with 30 days’ discover at least lead time. 

Lastly, as Fios is a fiber-optic community, it delivers close to symmetrical obtain and add speeds, that means you’ll get near the identical add speeds as your downloads. For those who’re extra accustomed to asymmetrical cable web (the place the add speeds on a 300-megabit-per-second plan would possibly solely go as excessive as 10Mbps), you know the way dramatic a distinction that may make, notably for videoconferencing and transferring massive recordsdata.

Verizon Excessive Velocity Web (DSL) plans and pricing

Plan Max speeds Month-to-month value Gear payment Knowledge cap Contract
Excessive Velocity Web (DSL) 1-15Mbps obtain, 1Mbps add $75 $50 (one-time cost, skippable) None None

Not all addresses inside Verizon’s availability map can get fiber service. Actually, in line with a December 2020 report from the Federal Communications Fee — the newest knowledge on report — simply over 64% of Verizon’s potential buyer base is eligible. That very same report exhibits that 87% inside Verizon’s footprint qualify for its Excessive Velocity Web, a digital subscriber line service. DSL makes use of conventional copper phone strains to ship the web to your house. Nonetheless, in contrast to the older dial-up expertise, it makes use of devoted, increased frequency bands than cellphone strains, so you’ll be able to nonetheless make calls whilst you’re on-line. 

Nevertheless, DSL would not ship anyplace close to the Fios plans’ speeds, and Verizon’s DSL service additionally makes use of uneven expertise, emphasizing obtain over add speeds. Anticipate the obtain speeds with Verizon DSL web plans to vary from 1-15Mbps, primarily based on how shut your house is to its closest workplace, for $75 a month. That features a cellphone connection/voice service required for DSL. Moreover, clients should buy a router from Verizon (a $50 one-time cost) or use their very own Verizon-compatible machine.

Lastly, whereas Verizon calls this Excessive Velocity Web, it is essential to notice these speeds don’t meet the FCC’s {qualifications} for broadband velocity of at the very least 25Mbps obtain and 3Mbps add (which we predict is extra like the naked minimal for many circumstances).

Verizon LTE Dwelling Web plans and costs

Plan Max speeds Month-to-month value Gear payment Knowledge cap Contract
LTE Dwelling Web 50Mbps obtain, 4Mbps add $50 None None None

Verizon’s LTE Dwelling Web makes use of the Verizon 4G LTE mobile community to connect with the web in areas the place no different Verizon broadband choices — Fios, DSL or 5G Dwelling Web — can be found. Presently, per Verizon, that is 189 markets in 48 completely different states.

As for what customers ought to get with LTE Dwelling Web, clients ought to count on to see obtain speeds of 25 to 50Mbps, with roughly 4Mbps add, per the Verizon LTE FAQs.

Verizon LTE Dwelling Web is $50 a month (should you use AutoPay) and you may rise up to 50% off with qualifying Verizon wi-fi plans. 

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Verizon is actively increasing 5G Dwelling Web entry to new markets throughout the nation.


Verizon/Screenshot by Eli Blumenthal/CNET

Verizon 5G Dwelling Web plans and pricing

Plan Max speeds Month-to-month value Gear payment Knowledge cap Contract Worth assure
Verizon 5G Dwelling 300Mbps obtain, 50Mbps add $50 None None None 2 years
Verizon 5G Dwelling Plus 300-1000Mbps obtain, 50Mbps add $70 None None None 3 years

Verizon’s 5G web service, which makes use of ultrawideband 5G expertise, is obtainable in 900 cities throughout the nation. It advertises max obtain speeds of as much as 1 gigabit and a median 300Mbps. Add speeds, nevertheless, aren’t symmetrical, usually topping out round 50Mbps, relying on one’s location.

Verizon 5G Dwelling Web pricing is $50 a month for a two-year value assure or $70 a month to lock within the price for 3 years and safe further perks and advantages. Both method, it is an all-in value that features tools. Additionally, like all different Verizon plans, there are not any contracts or knowledge caps. Lastly, you’ll be able to slash 50% off your month-to-month invoice when you have a qualifying Verizon Limitless cellular plan.

When will Verizon 5G be obtainable in my space?

Past the companies obtainable in its Northeast market, Verizon can be carving out different choices for purchasers throughout the nation. Final 12 months, Verizon promised that its 5G dwelling web service could be obtainable to fifteen million properties. In January, it surpassed that quantity when Verizon flipped the swap on 5G Extremely Wideband. The corporate additionally goals to broaden its fastened wi-fi web companies to 50 million by 2025.

Different facets of Verizon Fios Web you’ll want to know

No contracts are required for any Verizon plans. There are not any knowledge caps, both. However simply as your mother taught you to at all times look beneath the hood, it is nonetheless by no means a foul concept to dig in a bit to get a greater concept of what you are shopping for earlier than you decide to any doable web service.

Further month-to-month charges

Relying in your plan, you will be charged a month-to-month tools payment. There is a $15-a-month router cost for Fios plans, however that will get waived if you join the Fios Gigabit service. If you do not have that top-tier Fios plan, you possibly can keep away from that month-to-month cost by shopping for the Fios Router outright for $300 or utilizing your individual router. Simply make sure that it is suitable together with your plan and velocity.

As we talked about above, DSL clients should get a house cellphone plan, which implies there is a one-time $50 cost for purchasing a router. You may keep away from that payment when you have a suitable router. Then again, Verizon LTE and Verizon 5G clients do not should pay for his or her tools, as every thing comes included within the month-to-month value.

One-time set up payment

Once more, your setup cost will rely upon the Verizon plan you choose. For those who select Fios, your setup cost will probably be $99, which is waived should you order on-line; the activation payment for DSL is $30 and can be waived should you order on-line.

No Verizon knowledge caps

In contrast to Cox, HughesNet, Xfinity and another ISPs, Verizon doesn’t place a knowledge cap on clients. Subsequently, you will not want to fret about overage charges or slowing your knowledge when you hit a sure threshold. 

Disney Plus logo

New Verizon Fios subscribers can rating a free subscription to Disney Plus for a 12 months.


Angela Lang/CNET

Verizon promotions and particular offers

Verizon can lean into the truth that you are not required to signal a time period settlement, which implies no early termination charges or getting caught with a service you have both outgrown or must downsize. However there are additionally many presents to assist sweeten the deal for potential clients.

New Verizon Fios subscribers will obtain a complimentary subscription to the Disney bundle — Disney Plus, ESPN Plus and Hulu. That is a complete worth of $14 a month for 12 months for Gigabit clients and 6 months for Fios 300 and 500 subscribers.

For transferring season, April 14 to Sept. 21, eligible Fios subscribers will obtain a free SimpliSafe dwelling safety machine. The supply consists of an HD Wi-Fi Safety Digital camera for Fios 300 clients, a four-piece bundle for Fios 500 subscribers and an eight-piece assortment for these signing up for a Gigabit velocity plan.

Additionally, with all Fios plans, it can save you as much as $20 a month should you mix your web signup with enrollment in Verizon Limitless Wi-fi.

Lastly, Verizon additionally presents Fios Ahead, making the identical three Fios plans obtainable to households who qualify for monetary help (for instance, these enrolled within the federal Lifeline program). By means of this program, clients would possibly be capable to save $20 a month on Fios plans. Additionally, clients collaborating within the Reasonably priced Connectivity Program could also be eligible to obtain free web — a 300Mbps plan, together with all charges and router prices — by Fios Ahead. You should be a Fios Combine & Match buyer and authorized for the ACP to qualify.

Verizon tied AT&T for the highest spot within the 2021 ISP rankings from the American Buyer Satisfaction Index.


American Buyer Satisfaction Index

Verizon Fios flies excessive in buyer satisfaction scores

Verizon has persistently been on the high of customer support metrics for many of the final decade. Once you have a look at the 2021 American Buyer Satisfaction Index numbers, it was once more within the No. 1 spot — though it completed in a tie this 12 months with competitor AT&T, every scoring 71 factors out of 100. 2021 was additionally the primary time in over 4 years that Verizon’s numbers had been down from the earlier 12 months, albeit by simply two factors. Nonetheless, that marks six years working that Verizon has been on the high spot in ACSI’s ISP benchmarks.

Verizon has held the highest buyer satisfaction rating within the East area amongst all web suppliers scored by JD Energy for almost the final decade.


JD Energy

Along with that, Verizon at the moment holds the highest general common rating in J.D. Energy’s newest ISP buyer satisfaction ranks. Nevertheless, it is price declaring that Verizon was solely scored in a single out of 4 areas. In that area, the East, Verizon completed commandingly in first place, scoring 758 on a 1,000-point scale. That put the corporate effectively above the area’s common of 714 and earned it the very best rating throughout the whole nation. Certainly, Verizon has captured the highest spot within the East area of J.D. Energy’s examine for 9 years working.

The speed-testing web site Ookla tracks ISPs primarily based on a scoring system that appears at each obtain and add speeds. Primarily based on the newest Ookla assessments from the primary quarter of 2022, Verizon captured the highest spot for quickest fastened broadband supplier over XfinityCoxSpectrum and AT&T by a good quantity. 

Equally, Verizon took first place throughout that very same interval with the bottom latency amongst high suppliers. Nevertheless, it got here in third place for Ookla’s Consistency Rating class, which measures how typically an ISP delivers broadband speeds to its clients. Xfinity was first with a rating of 90.6%, simply forward of Spectrum’s 90.3% and Verizon’s 89.4%. 

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Angela Lang/CNET

Our conclusion on Verizon Fios Web: It is fairly good

Verizon can boast that its Fios service is 100% fiber — and as web connection varieties go, it is robust to beat fiber. Moreover, Verizon can level to its excessive buyer satisfaction scores and shout about its consistency on the high of these charts. All true. However the availability of Verizon’s fiber plans is especially restricted to these within the Northeast. The corporate’s DSL plans are nothing distinctive, and there is nonetheless a big portion of individuals throughout the nation to whom Verizon is not obtainable. 

Verizon’s 5G and LTE dwelling web enlargement goals to bridge that hole and is price maintaining a tally of, particularly as issues are transferring comparatively quick now that 5G Extremely Wideband has been unveiled. Till then, Verizon Fios is a top-notch possibility for getting on-line, but when it isn’t obtainable in your space, the query is moot.

Verizon Fios Web FAQs

Fios refers to Verizon’s fiber-optic web service, which options three completely different velocity tiers — 300, 500 and Gigabit Connection. One of many appeals of this service is analogous add velocity as your obtain velocity. Verizon additionally presents different choices for dwelling web service — DSL, LTE, 5G — however none of those are thought of Fios.

Can I get Verizon Fios in my space?

The Verizon Fios service is barely obtainable within the Northeast. If you wish to decide if Fios is offered at your handle, you’ll be able to verify the Verizon availability checker. 

If you wish to discover its different web choices, you’ll be able to name 800-225-5499, although Verizon advises that the quickest possibility is to make use of its Chat now characteristic on the Verizon contact web page. 

Does Verizon Fios service embody a router?

For those who select Verizon’s gigabit plan, the router rental is included in your month-to-month payment. All different Verizon Fios clients will probably be charged a further $15 a month for a router. There are two methods to keep away from this cost. A method is to make use of your individual Verizon-compatible router. The opposite method is to purchase the router upfront by paying a $300 one-time payment initially of your service. Which will appear steep, however should you plan on preserving the service for 2 years or extra, you will get monetary savings in the long term.

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